Customer satisfaction is important to us at Big Daddy RVs. We value your opinion and feedback because it helps to make us better at what we do -- serving RV'ers in Kentucky and throughout the United States and Canada. Read some of our customer reviews below, received from the BBB, Facebook, Google+, Twitter and Phone Conversations.
great salesmanMy name is Donald Belin, my wife, and I thought about purchasing an RV about six years ago and that thought went away after talking to a few dealerships here in NC. About three weeks ago we started talking about it again, and we started looking at different dealerships. My wife, found Big Daddy's web page and made contact with your employee Mike through email. She talked with Mike, by-way of emails and told him that we were looking for a 2016 Sandpiper 378FB and the options that we wanted and was told that your company could do that. When I got home from work she told me about what she had found by emailing Mike, and that Mike had given her a price. We then visited dealerships here in NC, where we found a couple of prices that we could work with. After thinking about what was best for us I told her that I wanted to talk with Mike.
I am a police officer here in NC, and I have seen and heard a lot of lies through out my career, but with Mike, I had this gut feeling that was a honest person. Dealing with Mike, has been the greatest experience that I have had when dealing with a salesman. Mike, has taken his time to walked my wife and I through this process and it has been painless and enjoyable. My wife, and I made a $500.00 deposit to lock the price that Mike quoted us. On 24 February, my wife and I paid the remaining balance of the deposit so that our first RV could be ordered.
I am sorry if this email is a little long, but I just wanted to let you know that I really think a lot of Mike. He is a great salesman, but even a greater person. The effort, time, and patients that he has shown my wife and I really means a lot to me. I can not tell you enough of what a pleasure it has been working with Mike this far. On behalf of my wife and I, we would like to thank Mike, for the experience that we have had dealing with him up to this point. - Leigh from Matthews, NC
Great placeMy wife and I just purchased a cyclone 4101 king toyhauler here. It was our first I want to first start off by saying we were never bugged by anybody. That there was a selling point second of all Mike Prewitt was our sales guy great mike knows what he’s talking about we’ve had questions since we’ve been home called and got answers right away I would definitely recommend big daddy RVs to anybody wanting to a look at campers or to buy one and get with Mike I would also like to thank Tim He’s the one that showed us how to use the camper if we had any questions very knowledgeable I would like to think big Daddys again - Matt from Circleville, OH
Love our SandpiperHad some small issues, but were fixed quickly. We love our Sandpiper. Thank you Mike. - Jacquelyn from Lancing , TN
Love Our CycloneWe would like to thank Mike for get us a great deal and Michelle in finance was awesome. Thank you all very much. We love our Cyclone - Seth from Burlington, NC
Easy and painless.Mike,
Thank you very much for helping us purchase our new camper. We love it. - Matthew from Elizabethtown, KY
Great DealMike was easy going and great to deal with. Thank you for our new camper. - Greg from Harrodsburg, KY
Love our CamperWe really love our camper. Thank you for your help and patience. We took 2 years to buy and Mike was very patient with us.
Thank you, - Tia from Oneida, TN
Thank YouThank You - Kaden from Helenwood, TN
Thank YouThank You - William from NC
Thank YouThank You. If I ever buy another camper I will definitely call David. - Teresa from Corbin, KY
Thank YouThank You - Jeff from Kings Mountain, KY
Meghan Brunette: My husband and I purchased a new travel trailer from your dealership last month, and I wanted to share our awesome experience with you. David Sutton was our salesmen, and he was very patient and kind with us. I am that typical customer that wants all of the information and know about all the features before I buy, and David worked with us for a long time before we decided on one trailer. He spent the extra time to explain each detail and also all the extras on the trailer.
Dorothy in finance was amazing, and very knowledgeable. I am very thankful that she was able to help us with the paperwork and getting our trailers' taxes paid in the state we needed it. Many other dealerships told us that they couldn't help us with that issue.
Overall my husband and I are extremely pleased with our first new purchase of the travel trailer. Everyone wants to know where we got it, and I love bragging about how easy it was to make such a large purchase 3 states away and how polite everyone is at Big Daddy RV's. So in the future when we are ready to trade up to a bigger rv we know who to call.
Thank you and please say hello to David (my new best friend) and to Dorothy.
At the link below you will see one of several posts we have done recently giving u all credit for the great service, and doing the right thing in every case...
Hope to be sending you some more customers...
A Special Thanks to you, Mike, Dennis, Bo, Travis, etc etc
Jack & Nancy Goodwin 2015 Cyclone 3110
Anna M: Great service department. Good prices
Betty Coleman: Thanks for a great product and a great service department.
Phyllis Hynsley: They're a great group of people at Big Daddy RV's and the experience was a pleasure.
Scott Williams: This is our second Gulf Stream towable. The interior design sold us on the spot. We’ve been extremely satisfied with our dealer Big Dady RVs
Shirly Burke: The price, finance, closing and walk-through were all excellent
Charles Hart: Thanks so much for all your help. You have surpassed all my expectations for service and support. Big Daddy RV is tops in my book!
Daryl Stoneman: Big Daddy RVs is 5 Star *****
Ronald Franks: The quality of service is the very best.
Mark Allmond: The prices at Big Daddy RV are better than anywhere
Chris Duke: I just purchased a Amerilite Travel Trailer from Big Daddy RV's. I couldnt be happier with the service that we recieved. Great Sales Staff and Great Service Dept.
Jim Francis: I drove to Big Daddy RV's from California. They honestly have the best prices in the country. We camped our way back home and saw the country. I would highly recommend Big Daddy to anyone looking for a camper.
Sam Drake: Had a wonderful experience with Big Dddy RV's team. I had delt with local dealers in my state and couldnt even get a call back. Every email and every phone call was answered from the Big Daddy RVs sales staff and finance dept.
Rob Gramdly: Great Products. Great Service
Virgie CousinsVirgie Cousins: Great service, the sales team and the finance team are a hard working bunch of people...
Richard Lovins: Love my Camper. Will buy from them again
Rodney Brinkle: Great company to deal with. All done over the phone until we picked up the RV
Shirley Bright: Everyone was very friendly, personable & easy to talk with. We would definitely recommend Big Daddy RV's
William Noble: The Sales Team and Service provided to me at Big Daddy R.V. was exceptional. I was completely satisfied and comfortable with my purchase. It was an easy process.
Bruce Chavis: Thanks Dennis for helping us get the new keystone 277rl. We've already been on 2 trips actually we are on our 2nd trip @ myrtle beach now. We will
recomend you to everyone. We also thank you for the gift set you sent us even though beth dropped an broke the cup getting it out of the box :)
Thanks again we are very very satisfied. I'm a proud Big Daddy'customer.
Charles Keton: I couldn’t be happier with purchase. I bought it for way below book value, and it looks brand new! Anyone wanting to purchase an RV needs to check out bigdaddyrvs.com. I guarantee you’ll be very pleased. The prices and quality of the RVs are unbeatable!
Greg Masters: I just purchased a new Outback from Big Daddy RV’s. I found their website while searching for wholesale campers. Let me tell ya it was well worth the drive from Florida to Kentucky. No one and I mean no one could beat their deals on New Campers.
Larry Voist: The best buying experience I have ever had.
Brock Patterson: We recently purchased a RV at Big Daddys. We live in Atlanta and drove to Kentucky to purchase our unit. Price and service was a big reason that we traveled 4 ½ hours to pick up our camper. The sales staff was knowledgeable and quite helpful. Additionally, the financing manager was very easy to work with. Every email was answered in a timely manner and always addressed our questions. When we picked up the camper the service manager worked with us to make sure we understood how the unit operated even though we had another one previously. He wanted to make sure we had a great experience and even offered to come to our campsite (at Levi Jackson park) to help with any problems. I have never experienced that with another dealer.
Overall, our experience with Big Daddy’s was first class. We would recommend this dealer to anyone looking for a RV.
Robin Markin: We went to RV shows and compared similar sizes and models. We finally chose Gulf Stream for its name, quality, and cost. We already have over 3,000 miles and its still working well. Thanks Big Daddy RV's for helping us make a dream come true.
Dennis Knight: thanks again to you and your staff for making our purchase easy and painless.
Brenda Spicer: Thanks for giving us such a great deal on the new Columbus Fifth Wheel
Michelle Andrews: WONDERFUL! Cant say enough good things about Big Daddy or thier staff! Wonderful delivery drivers and pain free experience!
Dorothy Duncan: I would like to express my satisfaction with the personnel at Big Daddy RVs. It was a pleasant buying experience.
Teresa Fitzgerald: We recently purchased our third RV and would like you guys (and ladies) to know how comfortable we feel dealing with Big Daddy RV's.
Tonya Norman: The number one reason we contacted Big Daddy RV's was the ease of use and layout of your website. The internet sales process worked seamlessly into our schedule. We could search for exactly what we wanted and then send a request.
Darlene Springer: You operated a customer friendly business!!
Brent Howard: Just a note to say you are the best I appreciate all you did and have done for us. You and your team are truly the greatest..
Logan Durman: I wanted to let you know, that since day one when I walked into your Place I have been very happy with all the help I have received and answers to my questions
Wendell Strunk: Really appreciated the "no pressure" sales approach! Brian was great to work with. The whole process was enjoyable.
Raymond Doran: good prices and service
William Wright: Customer care shown to us from the moment we arrived & no pushy salesmen. The quality is outstanding
Mark Adams: The prices are extremely fair and the service is excellent
Ralph Srahman: Love my camper. Got a great deal from Big Daddy's.
Robert Jackson: One Happy Camper right here! Big Daddy RV's you are #1 in my eyes.
Randy Umphrey: I highly recommend buying from Big Daddy RV’s. Not only are their prices unbeatable they are very knowledgeable and very helpful. I also recommend purchasing a Palomino Puma 351-THSS Fifth Wheel Toy Hauler because I have had nothing but good experiences since I purchased mine!
Grace Napier: We sure do love our new travel trailer. We are planning on our first camping trip July 4th week. Can't wait!
Janet Marcum: I was recently looking for Keystone Raptor 300mp. I had been searching for a true wholesale RV dealer and wasnt having much luck. I found Big Daddy RV’S while looking on a friends facebook page. She had clicked tat she liked Big Daddy RV’s and I decided to check them out. So Glad that I did. Awesome People and I love my new Camper!
Esmerelda Cristian: Very friendly staff, very good service, absolutely satisfied, we bought a great RV from you, everytime again, thank you very much.
Andrea Kincaid: Everyone was very helpful. Brian and Michelle were the best to work with. They really do care and want whats best for you. We are so glad we found what we wanted here.
Phillip Verman: Treated well, no pressure to buy. Happy with purchase. Nice people
Rodney Rought: We would like to thank everyone at your business, for the great service that you did for us. You "all" went beyond what can ever be expected.
Jason Trent: A very good experience with all helping us decide what we wanted within the cost range affordable.
Brandon Maddison: We certainly made the right choice in the purchase of our Outback. When needed everyone has gone out of their way; your customer service at all levels is terrific!
Sara Harper: We purchased our used travel trailer sight unseen, over the telephone based on what Dennis had told us. When we went to pick it up it was EVERYTHING WE HOPED for, just like Dennis said. The delivery process was easy and Chuck did a great job with the walk thru. THANKS for such a wonderful experience!
Justin Clemons: Everone is so professional but we had a good time also. Friendly people are what it is all about.
Holly Salyers: THANK YOU for everything. I can't express how much all of your help was & meant to us with our purchase. All of you are wonderful!!
Kaley Jenkins: Your guidance, and honest opinion have been very appreciated. We hope nothing but the best for Big Daddy RV's.
Lauren Frink: It was a pleasure to do business with your company. We are first time 5th wheel purchasers.
Rick Trenton: The way your company treated us was wonderful.
Thomas Agretio: Each employee we met, looked and acted as though they truly enjoyed their job. We felt part of a family
Mark Wireman: Everything was wonderful. Thank you very much. Everyone was very cordial.
Barbara Striker: Wonderful people. Bought out first Travel Trailer. Michelle and Jim were very helpful. Eddie, Matt and Gary were great at getting us set up to hit the road!
Randy Sanders: Highly recommend! These guys are fantastic. They treated us, and our kids like family. Got a great deal and couldn't be happier with our purchase!
Bryan Preisley: Easy to find location and friendly employees. Check them out!
Adel Nicco: Big Daddy RVs is a great outfit and provides wonderful service.
Debbie Quincey: I found that their staff is very nice and friendly, and they will happily help you
Becky Blair: The people there were very nice and we got the best price possible. Believe me, we looked everywhere... Excellent service
Mary Lampart: All in all, it was a great experience. I'll go back to them, and I'll recommend them to my friends.
Timothy Oliver: This is a great group of people.
Matti Learman: The Best pricing, the Best after care and the Best service.
Allen Bliantley: We recommend Big Daddy RV's to anyone that is in need of there great sales,service, and overall great feeling of being taken care.
Rodney F: Called a couple of RV dealers and these guys have the best customer relations and service. Friends bought RVs from another dealer and both have had issues and are not resolved. A+++ dealer and service department.
This customer WOULD recommend the business to a friend, family member, neighbor or colleague
I have to say I really loved Big Daddy RV's. They were very helpful, friendly, & professional. I was actually dreading going in to buy a new RV because I do not like the stereotypical pushy salesman attitude. But I was so relieved to see that they were not like that at all! They really made the RV buying experience comfortable for me & they were ultimately the reason why I will go back to Big Daddy RV's for future purchases. They were excellent!
Marie and Mike Vincent
I had never purchased anything sight unseen before. I was a nervous wreck. The staff at Big Daddy RV's made me feel so comfortable. Not only did I saw THOUSANDS...but I got exactly what I wanted. I had the camper delivered and Kity the driver did an awesome job of showing me exactly how everything worked. All the paper work was done via mail or fax and it litteraly was painless. Trust me I was the biggest non believer that this deal would work out but it did! I def. recommend these guys!
Paul T.-Cedar Fort Utah